Been using them for years! Mr.Jimmy has been our technician several times and he is always polite, honest and professional. He shows up during the 2 hour window, as promised, and he calls ahead to let us know he's coming. He quickly and efficiently fixes the problem and they charge fair prices. We've had our refrigerator, washer and dryer serviced by them.
Karen S.
6/27/2019
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My builder recommended A-1 to fix to repair some Whirlpool appliances in our new home. The tech's they sent out were very nice and knowledgeable. Everything was covered under warranty so we were very happy with the service.
Darren P.
7/18/2019
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My builder recommended A-1 to fix to repair some Whirlpool appliances in our new home. The tech's they sent out were very nice and knowledgeable. Everything was covered under warranty so we were very happy with the service.
Darren P.
7/18/2019
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Nod’s Hvac and appliance- I highly recommend A1 appliance for oem quality parts friendly and knowledgeable
Kinard Anthony
10/22/2019
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I can't say enough about A-1 Appliance in Pearl. We showed up there at 2 p.m. yesterday only for Google Maps to announce as we pulled in that they "may be closed before we arrive." <They closed at 1.> Since we'd driven over, I decided I'd at least try the door before leaving. To our surprise it was open. So we stepped inside the dark, obviously closed store. A gentleman emerged from the back, and I asked if they were closed. He explained that not only were they closed but it was his day off and he had just stopped by to retrieve an item he'd left in his office. Then he added (thankfully) that he'd help us anyway. We heard angels singing and harps playing as he typed our model number into the computer and sold us the heating element we needed. He then went on to explain to us how to install it. We thanked him profusely and were about to leave. As an afterthought he recommended we grease the bearing and added how we could tell if it too needed replacing. He explained they often squeak before they go out, which is what causes the heating element to burn out. We looked at each other because we knew that poor dryer had been squeaking for months. So we stepped back to the counter and asked if we could go ahead and buy that part too. This very nice man, on his day off, an hour after the store closed, hustled right back into the stockroom to retrieve yet another part for us. You really just don't find customer service like that anymore. If you need anything at all as far as an appliance or an appliance part, I'd recommend vising A-1 Appliance on Pearson Road in Pearl. Now if you'll excuse me, I have 3 weeks worth of laundry to do.
Chris Webb Alexander
10/22/2019
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I recently had a problem with the ice maker in my refrigerator and carried it to A1 to buy a replacement. The gentleman working there was very helpful and suggested that I may not need to buy a new ice maker. He helped me examine my old one and we found that it only had a stuck component in the ice tray. I brought it back home and reinstalled it and it is working just fine. He saved me a lot of money through his assistance and that is certainly the type of company that I want to continue doing business with.
Willie Amos
11/14/2019
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This is one of the most coolest places I have been too far as getting parts the staff is very knowledgeable very friendly the owner very smart man knows everything that you need to know about repair or fixing things definitely check them out
Will Mcclendon
10/11/2019
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My washer broke 3 days before college move in day for my son. I found A-1 online, and I’m so thankful I chose them. They made a house call and diagnosed the problem the same day. I don’t typically give reviews, but I can personally recommend A-1 for your appliance repair needs.
The Millers
8/9/2019
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I just spoke with Lindsey who gave me wonderful information about the new speed queen washers. I live in CA and she was able to confirm for me that the new speed queen (which they carry) is the better, redesigned model that has superior cleaning and is now the go to model over the TR5000. I am purchasing the TC5. Even tho I cannot purchase it from A1, Lindsey helped me make my decision. Thanks a million Lindsey!!
donna provenza
8/7/2019
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We've been customers for a few years now ourselves and both of my children have bought stuff from here very good service and if you looking for appliances that has been recondition would recommend
Desmond Olivier
8/2/2019
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My builder recommended A-1 to fix to repair some Whirlpool appliances in our new home. The tech's they sent out were very nice and knowledgeable. Everything was covered under warranty so we were very happy with the service.
Darren P.
7/18/2019
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Answered my questions without making me feel foolish. Fast repair and VERY inexpensive. Great communication as well. Thank you so much!
Meghan H.
5/30/2019
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Excellent service and next day service! We are happy campers!
Kym Lewis
5/31/2019
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customer services awesome. Live the company would recommend to anyone. Bought a washer today and advise was fast and quick.
Ms. Love
6/7/2019
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I pleased with the excellent customer service that I received at A1 Appliance. The employees are very knowledgeable about their products and the prices are reasonable. I will recommend A1 Appliance to friends and family.
Earl Robinson
6/25/2019
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Been using them for years! Mr.Jimmy has been our technician several times and he is always polite, honest and professional. He shows up during the 2 hour window, as promised, and he calls ahead to let us know he's coming. He quickly and efficiently fixes the problem and they charge fair prices. We've had our refrigerator, washer and dryer serviced by them.
Karen S.
6/27/2019
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Very courteous and knowledgeable
Nehemiah Matthews
7/17/2019
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A-1 repaired our double oven. Thought we were going to have to buy a new one around $2500. Then thought we just had to replace control panel. But great news they were able to repair the panel. Saved us a bundle of money. Thank you to Joel, our repairman. Fast and competent service.
Anne McElvaine
4/3/2019
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Excellent place for used washer/dryers and repair service!
Natalie Renfroe
1/24/2019
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Quick service, knowledgeable about the product , Great Customer Service
Helen Smith
1/19/2019
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Knowledgeable staff and helpful.
Joseph Mitchell Jr.
12/28/2018
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Dryer quit working after less than three years and after some tinkering assumed it was a bad motor. Went by to pick up a new motor and was able to talk to...
Jeff J.
11/14/2018
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Good people good business.
Spencer Davis
11/20/2018
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I am so impressed with A1 Appliance. After 2 BAD washers, and the customer service (none) that came with them, I went with a recommendation from a friend...
Leslie M.
11/27/2018
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After 2 disastrous washer purchases, I wanted to look into a Speed Queen following a recommendation from a friend. Being as A1 Appliance is the only dealer in the area, they were the ones I called. From my first phone call, all the way through purchase and delivery, I have never been more impressed with a group of folks. From the owner to the staff, they are very knowledgeable, personable, helpful, and can answer any question you may have. This courtesy follows through to the delivery gentlemen, who were so careful handling my new appliance, walked me through every operation feature, and cleaned and shined her up as their last task. They were so nice. People are very quick to complain, but when you find such an exceptional appliance, from an exceptional dealer, with equally exceptional staff, one must take the time to let them know. Thank you, A1. I hope to have a long relationship with you, and I WILL be back for the dryer.
Leslie Mcmillan
11/27/2018
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This company and its employees are absolutely the most helpful, and the most genuinely nice people. I did not mind paying them for their services and will continue to use them in the future! They helped me keep the washer and dryer that my grandmother bought me 15 years ago running. Thanks, y'all!
Lea Roberts
9/1/2018
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very helpful staff!...and close to home for me!
Jonathan Braley
8/23/2018
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Great service, has a wide range of parts and knowledge that's useful for troubleshooting.
Ronnie Thomas
7/18/2018
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Best customer service bar none. Perry, Joel, and the other employees will bend over backwards to help you. These folks have my business from now on.
Robert Summers
8/20/2018
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Friendly nice and fast
Mark WITHERINGTON
8/18/2018
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A1 Appliance was the best! Their service and knowledge was incredible and they were very helpful. I have purchased several washers from chain stores and been very disappointed with the products. The Speed Queen washer and dryer I purchased from A1 Appliance has been, by far, the best product I have bought to wash our family's clothes...It actually CLEANS the clothes!
Rebecca Coco
6/3/2018
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Just purchased a used washer, seems to be working good thus far. Great customer service though for sure.
Monica Dunn
5/24/2018
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A-! Was responsive and reasonable.. Will use in the future.
Warren Sullivan
4/24/2018
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very helpful people! Great prices on appliances and parts!!
Kimberly Cash
4/20/2018
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They were great! Delivery was prompt and my appliance was demonstrated before they left.
Kim Magoun
4/20/2018
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Once again, top notch service by A-1. Service guy, Jimmy, I believe that was his name was very knowledgeable and got my dryer back up and running! Thank you A-1!!!
Linda Dove
4/17/2018
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Excellent customer service and willing to go the extra mile to ensure that the appliance is fixed. Great company!
Michelle Varner
4/18/2018
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Hinds County Youth Court Prosecutor
4/18/2018
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Came when said, was in and out. Dryer worked without difficulty once repair was made.
Heather Collins
4/18/2018
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My wife works at A1 appliance she’s been there for four years and really loves it Perry Johnson is a really nice man
Louis Mike
4/5/2018
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Polite and.received help fast . They weren't busy. Got in and out quickly. Friendly.
Gwen Villa
10/21/2016
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Reasonably priced, excellent service. Would recommend.
Lynn Sheldon
8/21/2016
Thank you Lynn Sheldon!
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